30-Day Return & Refund Guarantee
We gladly accept returns within 30 days of delivery. If you are not fully satisfied, you may request a refund or exchange.
Condition of Returned Items
Products must be returned in their original packaging and condition to qualify for a refund. Items that show excessive wear or damage caused by misuse will not be accepted.
Return Shipping Responsibility
Customers cover return shipping costs, except in cases where the item was defective, damaged, or incorrect upon delivery.
Refund Timeline
Once your return is received and inspected, approved refunds will be credited back to your original payment method within 3–7 business days.
Partial Refunds
In some cases, partial refunds may be issued for items not returned in original condition, missing parts, or past the return window.
Exchanges
If you prefer, we offer product exchanges within the 30-day return period. Contact our team to arrange a replacement.
Damaged or Defective Items
If your product arrives damaged, defective, or incorrect, we will provide a free replacement or full refund, including return shipping costs.
Non-Refundable Items
Certain items such as gift cards, clearance products, or final sale items are not eligible for return or refund.
How to Start a Return or Refund Request
Contact us at info@ergattarowerforsales.com with your order number. Our support team will guide you through the return and refund process.
